Thanks to everyone for the well wishes...I am still looking at another 4 or so weeks out of work. It has already been 9 weeks! Needless to say, I am going crazy. I have tried volunteering for the medic class this semester, but they won't have me because I injured myself at work. Apparently my legend as a klutz has
preceded me...Today I had an MRI. I am hoping to figure out what the heck is going on with my foot.
I received an e-mail from my chief, telling me to catch up with my con-ed on line. Sure, I said. I will get right on that. I was on the website, flipping through all of the new protocols we started as of September 1st. Yea for Zofran. Fentynal instead of Morphine. New OB, peds and pain protocols. I ran through them kind of fast. The last slide made me stop. I started laughing...laughing so hard tears streamed down my face. That protocol was written for me.
Yes, dear readers! About me! How many people can say a protocol was written because of them? I have one! I am now famous...
We were called to the scene of a fender-bender. Not a fender-bender. There wasn't even a transfer of paint. No dent. Rear-ended going 5 miles per hour. But of course, the driver of the car that was rear-ended had neck pain. Oh, the agony! It hurts so bad! I rolled my eyes while my partner and I back boarded and c-collared her. I climbed into the MICU with her, and told my partner to just start driving. We were 25 minutes away from the hospital...I could get vitals on the way. We all have had calls like this...there is nothing wrong with her. I got her vitals...all normal..and called the hospital we were transporting to. This hospital is just a local community hospital. It is not a trauma center. It has no specialties. But it does have an ER, it does have doctors, and there was no reason why they couldn't take our patient.
I called Resource Hospital, like protocol dictates, and I was three-wayed with Community Hospital. I got as far as "We are en route to your facility with a 67 y/o female involved in a very minor fender-bender."
ECRN: Wait, wait, wait...you can't bring her here, she meets trauma criteria.
Me: Um...what? She was hit going 5 mph, no damage to vehicle. Trauma criteria is not met.
ECRN: Let me ask the doctor.
I was placed on hold at this point. Here was my saving grace...the ECRN from Resource Hospital was still on the line. And she was PISSED.
ECRN2: Oh HELL no! BFD, you are not turning around. Continue transport to Community Hospital. This is BULL SHIT. (yes...said on a recorded line)
Me: OK, Resource Hospital. Message is received.
ECRN: BFD, the doctor wants you to transport to Resource Hospital. You are ordered to turn around and divert.
Me: With all due respect, we are 5 minutes out from your location. 30 minutes out from Resource Hospital. Trauma criteria is not met.
ECRN: You are ordered to divert.
This is when the real fun began...
ECRN2: I have ordered BFD to continue transport to your facility. There is no need for a trauma center.
ECRN: How do you know?
ECRN2: Because I am listening to her report! There is no injury!
ECRN: That she can SEE. We are not accepting this patient!
ECRN2: Community Hospital, can you please repeat that last traffic? Are you denying to help a patient?
Me: Umm...guys...I am 1 minute out from Community Hospital. Am I to continue in? Does anyone want to hear the rest of the report?
ECRN: Well, if you are here, then just come in. We will talk in a minute. And ECRN2...I am giving you a call!
ECRN2: I look forward to it!
Oh good Lord.
We walked in with the patient, and I gave report to a very pissed off nurse, who let me know I do not have x-ray vision, so therefore I can't make the call on trauma criteria. Well, I just don't back down from a fight, especially when I am right. I walked back out to my MICU, grabbed a copy of my protocols, and marched back into the ED. I opened up to the page that outlines trauma criteria.
Me: Please, so I can learn, so I don't make this mistake again, tell me where she met trauma criteria. Because I definitely don't want to bring you something you can't handle.
Needless to say, my chief received a phone call. As well as the EMS coordinator at Resource Hospital.
Jason, the coordinator, came out to see me at the firehouse later that day. He told me he had listened to the tape and pulled the report. He said Community Hospital was found to be at fault. I knew they would be...I did nothing wrong. Jason said they have had many problems with that hospital refusing patients. He described it as a treatment center...good for stubbed toes and sprained ankles. But they often forget they are doctors and nurses, and have the ability to treat and stabilize.
So, back to the present day. The new protocol states that when transporting to Community Hospital, the report must be called, and completed, before the MICU starts moving. Just in case they decide they can't handle the situation and call for a diversion. All because of my call. FUNNY!
Hope I never have to be taken to that hospital.